Tagged: Agent-Governance

The failure no dead-letter queue catches: an agent is certain which customer a record belongs to, and it is wrong. Renames, subsidiaries, product names as account names, per-field authority, corrections as aliases, and why silence is not decay.

An agent closes the ticket, updates the CRM, emails the customer and triggers a workflow, and one of those cannot be undone. Why cross-system rollback fails, how splitting actions by reversibility works, and what a receipt has to hold.

Twelve checks you can run on your own AI agent in ten minutes each: service accounts, counts that leak, approval binding, duplicate reviews, receipts, compensation, audit trail, residency. What a passing answer looks like, in one line.